Membership program with
free initial and annual fees
One Harmony is our membership program with free initial and annual fees that you can use at Okura Hotels & Resorts, Nikko Hotels International, and Hotel JAL City hotels. Aside from earning points every time you stay in one of our hotels, we also offer a wide range of benefits. Please use your membership extensively, both in Japan and around the world.
Application for New Members
We accept applications through the Application Form
24 hours a day.
If you are already a member,
please click here
MEMBERSHIP
BENEFITS
Enjoy special benefits exclusive for members
Accommodation benefits
|
Member |
Loyal |
Exclusive |
|
|---|---|---|---|
| Free newspaper service | ● | ● | ● |
| Quick check-in（※1） | ● | ● | ● |
| Late check-out（※2） | - | 13:00 | 15:00 |
| Loyal and Exclusive Member Special Rates |
- | ● | ● |
You can see by swipe.
- Benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center, our official websites, or directly to the hotel by phone or e-mail.
- Present your Member Card or Digital Member Card when you check in.
- The room upgrade benefit is not available at Hotel Okura Kyoto Okazaki Bettei.
（※1）It may not be available in case the member's address and contact number have not been registered in the member's information.
（※2）It may not be available depending on the availability of rooms on the day of stay.
Hotel Original Benefits
|
Member |
Loyal |
Exclusive |
|
|---|---|---|---|
| Early check-in | - | 13:00 | 12:00 |
| Welcome fruit | - | - | ● |
| 5% off the Best Available Rate | ● | ● | ● |
| Bottled water | ● | ● | ● |
You can see by swipe.
Bonus miles benefit
JAL Mileage Bank (JMB) members can earn bonus miles for staying under an eligible rate plan (J-SMART)
at Okura Hotels & Resorts, Nikko Hotels International and Hotel JAL City
|
Member |
Loyal |
Exclusive |
|
|---|---|---|---|
| JMB Bonus Miles | - | 10% | 30% |
You can see by swipe.
- The above bonus miles will be added to the hotel miles.
Birthday benefits
We celebrate the birthday of our members.
Only members are eligible for this benefit for 30 days before or after their birthdays.
Please make a reservation directly to the Okura Nikko Hotels Reservation Center or to the hotel.
| 30% off the Best Available Rate will be applied as preferential rate（※1） |
Applicable for "Bettei Suite Twin", "Bettei Suite Double" and "Garden Double room" |
|---|---|
| Dessert Upgrade（※2） | Applicable at "Nouvelle Epoque" |
| 20% OFF Dining Offer "Nouvelle Epoque"（※3） |
Applicable at "Nouvelle Epoque" |
You can see by swipe.
（※1）Please inform us that you would like to use the birthday benefits when you make a reservation.
（※2）Dessert upgrade will be available for those who dine at the applicable restaurant. Please make a reservation at least two days in advance and let us know that you would like to use your birthday benefits.
（※3）Not combinable with other discounts or offers. Valid for direct hotel reservations only via official website or phone. Discount applicable for up to 2 guests.
How to Enjoy Birthday Benefits
- Please make a reservation in advance and present your birthday voucher at the time of use. Or, please show your Member Card or digital card. The display of the birthday voucher requires a sign-in. Click here for the display.
- Only members can avail of the benefits. Members can enjoy 30% off the Best Available Rate for a room under the suite/deluxe room category for one night, and It is available one time for dessert service.
- Benefits may not be available in some hotels.
- These benefits cannot be used together with other discount coupons, plans, and benefits.
EARN POINTS
Earn Points
The more you stay in our hotels,
the more One Harmony points you earn.
Earn Points
You will receive more One Harmony points (excluding taxes and service fees) every time you use the facilities and services in our participating hotels.
Hotel Stay
20 points per every 1,000 yen spent
(excluding taxes and service charges)
Hotel Dining
10 points per every 1,000 yen spent
(excluding taxes and service charges)
- The way to earn points and the number of points earned may vary depending on the hotel and your availed plan.
- Points will be earned for stays directly booked at the Okura Nikko Hotels Reservation Center, our official websites, and each hotel.
- Please provide your Membership Number when making a reservation. In addition, present your Member Card when you check in for your stay and when you pay at the restaurant or bar.
- Points will be credited within one week of your stay or dining.
Status Up
We will invite members to become a Loyal Member or an Exclusive Member according to the total points they have earned each year
(actual usage between January and December each year) or the number of nights they have booked.
Loyal
more than 5,000 poinnts
or 10 nights
Exclusive
more than 15,000 poinnts
or 30 nights
Bonus points
Loyal Members and Exclusive Members will earn bonus points.
Loyal
+25%
Exclusive
+50%
Expiration Date
Points are valid for up to 3 years and 1 month, so you can accumulate a lot of points.
Points are valid from the time they are earned and expire at the end of January, 25 months after January 1 of the following year.
REDEEM POINTS
Redeem points
Stay Award
You can stay in your desired room according to your total points.
After signing in, please check the room type that you can reserve and the number of points you need in the Stay Award plan displayed for your desired date.
Upgrade Award
You can use your points to stay in a room with a higher grade.
| 8,000 points | Double room | → | Superior South Double room |
|---|---|---|---|
| 28,000 points | Superior South Twin room |
→ | Superior North Twin room |
| 60,000 points | Superior South Twin room |
→ | Bettei Suite Twin |
- Some accommodation plans are not eligible for this award. Please contact us for details.
- Points will be deducted from your account immediately after the reservation is finalized. We are unable to return points when you cancel your reservation after it has been finalized.
- Reservations for which the Stay Award and Upgrade Awards can be used have various conditions, such as applicable blackout dates. Please inquire with the hotel or with the One Harmony office for more information.
- the period from July 2024 to March 2025.
Pay with Points
Points can be used for paying for stays or settling bills at the restaurant.
- 400 points ＝ 500yen
- 800 points ＝ 1,000yen
Application for New Members
We accept applications through the Application Form
24 hours a day.
If you are already a member,
please click here
